Terms & Conditions

RentDox is operated by FX PRO MANAGEMENT and provides software tools to prepare, review, manage and digitally sign tenancy agreements. RentDox is not a law firm and does not provide legal representation or case-specific legal advice. Users are responsible for confirming that their agreement suits the transaction and applicable legal requirements.

Account holders must provide accurate registration information, protect account credentials, and use the service only for lawful purposes. The account holder is responsible for activity performed through their account, subject to applicable law. Contact support promptly if you suspect unauthorised access.

Agents and other users must have permission to input, share and process the personal information in an agreement. Check the identities, authority, property particulars and commercial terms of all parties before finalising or sharing an agreement. A locked agreement snapshot is intended to preserve the version circulated for signing.

RentDox allows parties to sign through unique invitation links. The current link-based workflow does not perform OTP identity verification. A person with access to a valid link may be able to use it; do not share links publicly. Each signer should review the document and sign only when authorised to do so. Whether a particular electronic signature or document meets legal, evidentiary or stamping requirements depends on the circumstances and applicable law.

Preview documents may carry a draft watermark and are not the completed final PDF. Under the current workflow, the final PDF is made available after all four required signing roles are completed. Users remain responsible for independently checking the downloaded document and any applicable stamping or registration requirements.

A new agent account receives two free agreements in total, without monthly reset. The published paid plans are RM30 for one month or RM75 for three months, offering unlimited creation of new agreements during the purchased access period. Paid checkout may remain unavailable pending activation of the payment gateway. Do not assume a subscription is active until payment has been verified and access is updated.

Paid plans are not set to renew automatically. Early renewal extends the existing subscription from its current end date. Existing agreements remain accessible for signing and completed PDF downloads after paid access expires, subject to service availability and any lawful retention or account restrictions.

Subscription payments are non-refundable once the subscription has been activated. For questions about charges, please contact support.

Do not submit fraudulent, misleading, unlawful or infringing material; impersonate another person; misuse signing links; attempt to circumvent quotas or access controls; or interfere with the operation or security of RentDox.

Software and connectivity may occasionally be interrupted. To the extent permitted by applicable law, RentDox does not guarantee uninterrupted access or that a template is suitable for every transaction. Nothing in these terms excludes rights, remedies or liabilities that cannot legally be excluded.

These terms may be updated as the service evolves. Material changes should be communicated appropriately, and the latest version will be posted here. For questions, contact fxpromanagementmy@gmail.com. Personal-data handling is covered in our Privacy Policy.